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Olivia Rodrigo’s collaboration with Stanley for a special edition tumbler sparked chaos as fans faced technical issues trying to purchase the $55 Good 4 U Quencher H2.0 Tumbler featuring a lavender purple design with star details and a reusable straw..
Fans had 24 hours to enter a lottery to buy up to two bottles, leading to frustration and complaints
A fan wrote, ‘What [a] joke I have been trying to get on the list for the past 2 hours and it keeps declining all my credit cards I’m done I don’t even care anymore!’ Another frustrated fan said, ‘Literally the worst experience, never purchased before so this is my first launch and of course I didn’t get chosen to buy it…I wonder how many people did that are genuine.’
A third-party commerce platform, EQL Launch, allowed fans to join a list to enter the lottery to order the limited edition tumbler.